Branch Assistant, Penticton

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make ameaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, visit CIBC.comWhat you'll be doing

CIBC’s Wood Gundy team is the full‑service brokerage division of CIBC serving our high‑net‑worth clientele. As a Branch Assistant you will provide ongoing support to the branch manager and their team by managing the reception area of the Wood Gundy branch and providing excellent customer serviceto clients. You will also ensure the efficiency of the branch’s operations through a wide range of administrative activities. The role is on‑site.The expected hourly pay range for this role is $25.00 to $27.55. Pay is determined by factors such as skills, experience, job‑related knowledge, geographic location and business needs. Our compensation philosophy supports growth and development, enabling progression within the salary range as team members advance in their roles. In addition to base pay, compensation includes participation in an annual discretionary incentive or bonus program.How you'll succeed

Client engagement– Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience. Relationship building– Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.Innovation– Make an impact by assisting in problem solving and finding solutions, often going above and beyond to find a resolution. Administrative support – Maintain compliance standards in client dealings and files. Conduct administrative activities and engage in processes associated with branch management.Who you are

You notice details that others don’t, and your critical thinking informs your decision making. You put clients first and engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do. You love to learn and have a strong sense of curiosity. You engage with your heart and mind.You care about people and respect different perspectives. You listen and learn from the experiences of others. You have a degree or diploma in business; a CSC is an asset. Values matter to you; you bring your real self to work and live our values of trust, teamwork, and accountability. What CIBC Offers

At CIBC, your goals are a priority. We offer a competitive salary, incentive pay, banking benefits, a benefits program, a defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, a social, points‑based recognition program. We also provide technological tools, an inclusive culture, and paid purpose days to invest in your growth and development.What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, contact

. CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work in the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skill tests.Job Location: Penticton– 399 Main St. Employment Type: Regular. Weekly Hours: 30. Skills: Branch Banking, Customer Experience (CX), Customer Service, Office Administration, Prioritization, Reception Duties.

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