Relief Bylaw Intake Administrator Penticton

Enhance your administrative career with the City of Penticton as a Relief Bylaw Intake Administrator. This pivotal role focuses on bylaw complaint intake and customer service. Reporting to the Bylaw Manager, the Relief Bylaw Intake Administrator serves as the first point of contact for bylaw complaints. Success in this role requires excellent communication skills, the ability to multitask, and a robust customer service ethic. You will be pivotal in gathering information, triaging service calls based on prioritization levels, and coordinating with enforcement officers. Key Responsibilities: - Collect and prepare bylaw complaint information from customers - Triage calls for service based on urgency and safety - Dispatch service calls to Bylaw Enforcement Officers - Respond to public inquiries at the front counter - Prepare administrative documents and reports Requirements: - Completed Senior Secondary School education - One year experience in Bylaw Services - Three years of public-facing roles - Five years in an Administrative role - Keyboarding speed of 60 wpm Drive effective bylaw enforcement and foster community relationships in Penticton. Apply on Kit Job: kitjob.ca/job/2proy9