Food and Beverage Server (Keene)

Food & Beverage Server Elmhirst’s Resort is a vacation destination and conference property located on Rice Lake (approximately 25 minutes from Peterborough). Food and beverage venues include a 50 seat fine dining room featuring regional cuisine matched with 100% Canadian wines, a 50 seat family restaurant with patio, a 120 banquet room, a 120 seat conference facility, plus an 80 seat conference and banquet facility. The Server performs all tasks associated with setting up, serving, and breaking down of dining room, pub and function rooms. The successful candidate is responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests. Warmth and graciousness with the ability to function in a busy setting while creating stellar guest experiences is a must. Only those that live and are currently legally entitled to work in Canada will be considered. Food and Beverage Server Responsibilities: - Review and understand function sheets Open Table and point of sale system at the beginning of each shift to ensure smooth operations and attend all pre-shift meetings. - Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated on function sheets. - Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. - Have a good understanding and able to communicate products and service-related query to guests. - Take orders and collect payments where specified, respond to guest requests in a friendly, timely, and efficient manner. - Monitor tableware to ensure it is presentable to guests and properly open and pour wine at the table side. - Maintain high standards of safety, cleanliness, and organization in all service areas. - Communicate any areas of needs, problems, and concerns from guest to the supervisor. - Assist with side work including, but not limited to cleaning, stocking, folding napkins polishing silverware, re-set venues, etc. - Adhere to grooming and appearance standards consistently. - Assist fellow team members and other departments wherever necessary to maintain positive working relationships. - Other duties as required. Requirements: - Current Smart Serve Certification - Previous related work experiences - Toast POS experience an asset Pay/Hours: - Part time and full time positions are available and can be year round - Flexible scheduling, availability to work primarily morning with some evening shifts, weekdays/weekends and holidays - Minimum wage plus generous tips and service charge What do we offer: - A positive and constructive work environment - An opportunity to work year round in a variety of service settings - Fair scheduling, (no “on-call” shifts, collaboration in schedule building) - Paid 40 min break every shift - All training is conducted during paid shifts, on the job training - Staff meals during all shifts - Opportunities for professional development and cross training opportunities in other departments - Access to resort facilities at no charge, some restrictions apply - Regular performance reviews - A culture that is diverse and inclusive (2SLGBTQIA+ Chamber of Commerce, Rainbow Registered Accredited) - A beautiful rural, lakefront environment and a real commitment to sustainability (Sustainable Tourism 2030 Gold Certified member) - Recognized as a leader in hospitality careers and employment (TIAO Tourism Employer of the Year 2019) Elmhirst’s Resort is committed to creating an equitable, diverse, and inclusive culture that attracts, develops, and retains the best team to provide exceptional hospitality. Pay: From $17.60 per hour Benefits: - Casual dress - Company events - Discounted or free food - Employee assistance program - Flexible schedule - In office gym - Store discount Ability to commute/relocate: - Keene, ON: reliably commute or plan to relocate before starting work (required) Application question(s): - Are you able to work a variety of shifts, morning, afternoon and/or evening shifts? Experience: - serving: 1 year (preferred) Licence/Certification: - Smart Serve (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2o4dis