Guest service representative (Bancroft)

- Education: - Expérience: - Education - No degree, certificate or diploma - Work setting - Hotel, motel, resort - Tasks - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area - Process guests' departures, calculate charges and receive payments - Balance cash and complete balance sheets, cash reports and related forms - Maintain an inventory of vacancies, reservations and room assignments - Follow emergency and safety procedures - Clerical duties (i.e. faxing, filing, photocopying) - Answer telephone and relay telephone calls and messages - Assist clients/guests with special needs - Provide customer service - Make and confirm reservations - Answer inquiries and provide information to customers - Greet customers - Computer and technology knowledge - Word processing software - Internet - Transportation/travel information - Own transportation - Work conditions and physical capabilities - Attention to detail - Fast-paced environment - Personal suitability - Client focus - Dependability - Efficient interpersonal skills - Excellent oral communication - Excellent written communication - Flexibility - Organized - Reliability - Team player - Screening questions - Are you authorized to work in Canada? - Do you live near the job location? - Employment terms options - Flexible hours - Experience - Will train - Financial perks - As per collective agreement - Gratuities - Durée de l'emploi: Occasionnel - Langue de travail: Anglais - Heures de travail: 6 to 20 hours per week Apply on Kit Job: kitjob.ca/job/2ol1bm