Guest Service Representative Bancroft

Education: Expérience: Education No degree, certificate or diploma Work setting Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Provide customer service Make and confirm reservations Answer inquiries and provide information to customers Greet customers Computer and technology knowledge Word processing software Internet Transportation/travel information Own transportation Work conditions and physical capabilities Attention to detail Fast-paced environment Personal suitability Client focus Dependability Effective interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Screening questions Are you authorized to work in Canada? Do you live near the job location? Employment terms options Adaptable hours Experience Will train Financial perks As per collective agreement Gratuities Durée de l'emploi: Occasionnel Langue de travail: Anglais Heures de travail: 6 to 20 hours per week Apply on Kit Job: kitjob.ca/job/2p5m3b