Full-Time Customer Experience Role (Pickering)

Become a part of RCT's Customer Experience team as a Specialist dedicated to enhancing client relations. This full-time opportunity values your passion for helping others and exceptional communication skills. In this role, you will focus on answering customer inquiries, providing support, and recording client information meticulously. The ideal candidate has a robust customer service background and the ability to work effectively in a busy environment. RCT fosters a caring and inclusive culture, offering recognition programs and paid training. Key Responsibilities: - Engage with clients professionally and empathetically - Maintain accurate customer records in the database - Deliver solutions in accordance with service policies - Stay updated on product and service changes - Complete additional tasks as assigned Requirements: - High school diploma or equivalent is necessary - One year of relevant customer service experience - Excellent written and verbal English skills - French communication skills beneficial - Capable of multitasking and adapting under pressure Utilize your skills in communication and customer service to support meaningful experiences at RCT. Apply on Kit Job: kitjob.ca/job/2otlg0