Manager, Facilities, Security & Workplace Services (Pickering)

Position Title: Manager, Facilities, Security & Workplace Services Location: Ontario, Canada Employment Type: Full-time Schedule: Monday to Friday, 8-hour shifts Salary Range: $60,000 – $85,000 per year Vacancy Type: New Position Company Description: Nanz Pharma is a globally respected pharmaceutical company focused on innovation, excellence, and delivering high-quality products. Dedicated to impacting lives positively, the company aims to lead the global hygiene and wellness market by offering affordable and trustworthy solutions. Built on its core values of trust, quality, and brilliance, Nanz Pharma is committed to serving customers, partners, employees, and communities around the world. Role Description: The Manager, Facilities, Security & Workplace Services is a key operational leader responsible for shaping and sustaining a safe, compliant, and high‑performing workplace environment that supports the needs of a growing pharmaceutical and natural health products organization. This role oversees the full spectrum of facility operations, GMP cleaning programs, physical security infrastructure, vendor and contractor performance, workplace services, and site presentation. With a focus on operational excellence, regulatory readiness, and an exceptional employee experience, this individual will build scalable processes, strengthen site reliability, and ensure that the facility consistently reflects the standards expected in a regulated manufacturing setting. Key Responsibilities: - Lead daily facility operations to maintain a clean, efficient, and professional workplace environment. - Oversee interior and exterior building upkeep, ensuring timely resolution of facility issues and service needs. - Coordinate minor repairs, service calls, and on‑site contractor activities to support uninterrupted operations. - Ensure workplace readiness across meeting rooms, common areas, and shared spaces. - Direct GMP cleaning programs, ensuring compliance with sanitation SOPs, documentation standards, and audit readiness. - Manage cleaning vendors and maintain accurate GMP cleaning records, logs, and controlled‑area documentation. - Oversee physical access processes, visitor and contractor protocols, and the integrity of security systems including CCTV and intrusion alarms. - Maintain security incident logs, coordinate escalations, and liaise with external security service providers. - Manage landscaping, pest control, and security vendors, ensuring service quality and adherence to site expectations. - Lead workplace services including office supplies, ergonomic support, furniture coordination, and space planning. - Ensure new hires receive timely workplace setup, access provisioning, and workspace readiness. - Coordinate fire alarm testing, emergency response activities, drills, and collaboration with EHS on safety programs. - Maintain facility‑related SOPs, documentation, and administrative records to support compliance and inspections. - Oversee site appearance including landscaping, snow removal, parking lot upkeep, exterior lighting, and signage. - Develop scalable facility, workplace, and security procedures; support audits; manage contracts and invoices; oversee sustainability initiatives, front desk / reception or shipping/receiving functions, physical key control, and internal event support. Key Requirements: - Bachelor’s degree in Facilities Management, Operations Management, Occupational Health & Safety, Engineering, or a related discipline; equivalent experience in regulated manufacturing environments will also be considered. - Proven experience in facilities management, workplace operations, or security operations within GMP, pharmaceutical, biotech, or other regulated manufacturing settings. - Demonstrated expertise in GMP cleaning oversight, sanitation compliance, controlled‑area support, and audit‑ready documentation practices. - Strong command of physical security systems, access control processes, incident management, vendor oversight, and cross‑functional stakeholder engagement. - Exceptional organizational, communication, and leadership capabilities with a proactive, solutions‑oriented mindset and the ability to build scalable processes in a fast‑growth environment. Note: Canadian work experience is not required. Equivalent international experience is accepted. Role Impact This role is critical to maintaining a safe, compliant, and operationally efficient workplace environment that supports uninterrupted manufacturing, employee productivity, and regulatory readiness within a growing pharmaceutical and Natural Health Products organization. The Manager, Facilities, Security & Workplace Services plays a key role in ensuring facility reliability, GMP-compliant workplace standards, physical security integrity, and a positive employee experience by leading scalable workplace operations, vendor performance, and site services in a rapid-paced regulated environment. Compensation & Benefits - Salary Range: $60,000 – $85,000 per year - Additional benefits and programs will be discussed during the hiring process Hiring Process - Nanz Pharma does not use AI in candidate screening or selection — all hiring decisions are human-led. - Interviewed candidates will be informed of hiring decisions within 45 days. Why Join Us Join a collaborative, global team driving the launch of new pharmaceutical products. Make an impact on operational excellence, patient health, and company growth in a dynamic, regulatory-compliant environment. Apply on Kit Job: kitjob.ca/job/2orwmk