Description
- Work Term: Temporary - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - Communication, general - Business administration and management, general - Project management - Tasks - Act as spokesperson for an organization - Address customers' complaints or concerns - Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. - Set up cost monitoring and reporting systems - Maintain and manage digital database - Answer clients' inquiries and provide information - Answer inquiries and provide information to customers - Answer written and oral inquiries - Receive and log complaints - Document work completed - Prepare and/or deliver educational, publicity and information programs, materials and sessions - Gather, research and prepare communications material - Co-ordinate workshops - Liaise, consult and communicate with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates - Explain procedures, risks and advantages to clients - Assist in the preparation of brochures, reports, newsletters and other material - Produce informational materials to increase awareness of services available - Computer and technology knowledge - MS Word - MS Excel - MS PowerPoint - MS Outlook - MS Project - Zoho CRM - MS Office - Enterprise resource planning (ERP) software - MS Windows - Internet - Desktop publishing software - Area of specialization - Project management - Personal suitability - Client focus - Efficient interpersonal skills - Excellent oral communication - Excellent written communication - Flexibility - Judgement - Organized - Team player - Initiative - Dependability - Reliability - Ability to multitask - Punctuality - Quick learner - Honesty - Screening questions - Do you have experience working in this field? - Do you meet the language requirements listed in the job posting for the position (English or French)? - Employment terms options - Morning - Workplace information - Hybrid Apply on Kit Job: kitjob.ca/job/2pb3j4