Temporary Customer Contact Specialist (Pickering)

Become a vital part of Ontario’s community as a Temporary Customer Contact Specialist with the Municipal Property Assessment Corporation. Utilize your customer relations expertise to support Ontario taxpayers effectively. This temporary role, lasting up to 18 months, requires a collaborative individual dedicated to providing exceptional customer service. You will leverage strong listening, problem-solving, and communication skills to address unique customer inquiries, with a focus on MPAC’s property taxation system and self-service options. Key Responsibilities: • Inform customers about Ontario’s Property Taxation system • Serve as the first point of contact for inquiries • Analyze customer needs for tailored assistance • Use judgment to exceed standard service templates • Resolve issues efficiently in a rapid-paced setting Requirements: • Completed secondary education • Minimum one year in a customer relations role • Advanced English communication skills • Proficient in Microsoft Suite • Strong conflict resolution abilities Bring your customer focus and problem-solving skills to deliver exceptional service at MPAC. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pqnpl