Office Manager (Pointe-Claire)

Our client in Dorval is currently looking for an office manager. The Office Manager / Service Operations Lead is responsible for overseeing service operations and office administration. This role ensures smooth internal coordination and office management, while supporting logistics in a collaborative capacity. Reporting to the Director of Operations this person will perform any other related tasks as required. Advantages Monday-Friday 8:00AM-4:30PM or 8:30AM-5PM Benefits (Medical, Dental) Competitive Salary 65,000$-80,000$ (based on experience) Performance Bonus 2-3 weeks vacation (based on experience) Work for a leader in the industry Work for a growing organization Responsibilities Office Administration (Primary Focus) Act as the main point of contact for customer coordination and support Manage scheduling and follow-ups for service and office activities Maintain CRM and customer master data Support invoicing and coordination with finance Assist with organizing employee trainings, meetings, and team events Support customer and visitor visits and meetings Logistics Support (Secondary / Coordinative) Serve as an interface with the logistics team to ensure smooth communication Support issue resolution related to shipments or inventory Provide reporting and visibility on inventory and service-related metrics Team Leadership & Administration Provide guidance, coaching, and feedback to direct reports (administration employees) Conduct bi-annual performance reviews for direct reports Approve time sheets and support internal tools (Success Factors, ADP) Provide monthly metrics to Operations Manager on service, inventory visibility, and office operations Facilities & Health & Safety Support facility infrastructure planning and approvals Act as site safety supervisor for health & safety compliance, audits, and training Qualifications Bachelors Degree and/or 5 years of relevant experience Strong business and service operations knowledge Experience as an Office Manager Bilingual in French and English (written and spoken) English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis Excellent communication, organizational, and time management skills Ability to coordinate across multiple teams and functions Detail oriented Able to set objectives and support the teams when necessary Help with expansion of a company Proficient in Excel, Word, Outlook, Power Point; SAP knowledge preferred Ability to make decisions and solve problems proactively Summary Why Randstad? There are a lot of good jobs, great companies and excellent bosses. At Randstad, we''re here to help you find the right fit. If you don''t have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to / Please add us on Linked In - a complete list of all available jobs by division, visit We look forward to hearing from you Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada''s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process. Apply on Kit Job: kitjob.ca/job/2p0wcn