Bilingual Receptionist&Lead Coordinator, Dorval

Renovco Inc. is a construction company headquartered in Dorval, Montreal, specializing in high-quality construction services. Known for its commitment to excellence, innovation, and client-focused solutions, Renovco delivers professional and reliable results across all its projects. THE ROLE We are looking for a friendly, organized, and bilingual Receptionist and Lead Coordinator to be the first point of contact at our Dorval office. This is not a passive front desk role— you will be the first voice a homeowner hears after a flood, a fire, or when they’re ready to renovate. You’ll play a key role in capturing every incoming lead, keeping our front office running smoothly, and ensuring every client and visitor has a professional, welcoming experience.KEY RESPONSIBILITIES Answer and direct all incoming calls with professionalism and urgency— including emergency restoration inquiries (fire, flood, water damage) Capture and record every inbound lead accurately: client name, contact information, job type, and follow-up date Greet and welcome visitors, clients, and staff at our Dorval officeManage correspondence including email, mail, and couriers Schedule and coordinate appointments, site visits, and meetings Maintain a tidy, organized, and professional reception area Assist with filing, data entry, office supply management, and administrative support Support project managers and the operations team with coordination tasks as neededMUST-HAVES Fully bilingual in French and English— written and spoken (non-negotiable) Previous experience in a receptionist, front desk, or administrative coordinator role Strong organizational skills and attention to detail Ability to multitask and stay calm under pressure in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook) STRONG ASSETS Experience in construction, renovation, real estate, or insurance restoration CRM or lead tracking experience Comfort in a client-facing, high-volume environment COMPENSATION&BENEFITS Full-time, permanent, in-person— Dorval, Montreal On-site parking Stable, growing company with 25+ years in operation OBLIGATOIRE

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