Account Manager - Sales, Port Coquitlam

ePac, LLC is focused solely on the quick turnaround, short run flexible packaging market. With multiple locations across the United States, Canada, Europe, Australia, and Indonesia . ePac is the first company ever to be developed from the ground up around the latest wide-web digital printing technology. ePac is built to harness the full power of digital technology, today and in the future.

SUMMARY OF POSITION The Account Manager supports the sales team in managing day-to-day activities of a group of named accounts, including managing client deadlines, identifying the client’s budget, developing and growing the business for those accounts.

Manage day-to-day client contact, strengthen relationships with the accounts and grow share of business from accounts

Build and maintain customer relationships; Prepare sales information for customers

Demonstrate passion for client brand and awareness of clients’ products/services, competitors, and target audience attributes

Keep updated and detailed CRM records on accounts responsible to maintain

Use salesforce daily on all accounts.

Maintain relationship with customer service, prepress, quality, scheduling, planning to manage each account effectively; Knowledge of networking environments

Manage Accounts Receivables for your assigned accounts

Establish buying influences, budgets and purchasing criteria for assigned accounts

Secure and place orders taking into consideration delivery dates and inventory levels for fulfillment

Develop customer retention and brand management strategies. Manage current customer relationships and contracts. Help to resolve billing questions and issues.

Provide consultation and client services as a primary contact and advisor for clients, and follow through on sensitive issues in a responsible manner while maintaining confidentiality, including quality problems, r&d projections, and new product launches

Develop an overview of each customer and identify all possible opportunities

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

QUALIFICATIONS

Relevant professional experience in a sales or related role (project management/sales management)

Team Building Skills; Organizational, problem solving and analytical skills.

Prioritization -Demonstrate the ability to prioritize work assignments to meet productivity and quality standards.

Flexibility - Adapt easily to changes in work assignments and environment, and is willing to assume additional responsibility and learn new procedures.

Strong interpersonal and communication skills, written and verbal

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Travel - may require to travel; all expenses covered

Proficient with Google Suites&CRM (Salesforce preferred)

BENEFITS

Company-paid Health, Dental, Vision Insurance, Life and Long-Term Disability Insurance

Pension (RRSP) Match - 3% match

15 Paid Vacation Days and Statutory holidays

Attractive Commissions

Overall Compensation in 1st year including commissions 100,000 - 130,000 CAD

OTHER This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management. The company reserves the right to revise or change job duties as needed. This job description does not constitute a written or implied contract of employment.

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