Canada

Front Desk Closing Shift, Port Coquitlam

Front Desk Closing Shift, Port Coquitlam
Description
Customer Service Representative (Evenings– Closing) Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

Schedule:

3–4 days per week (12–24 hours)

Availability:

Must be available Friday Saturday Closing - 1 other day open availability for training

Commitment:

No extended travel/time off during the first 4 months

What We’re Looking For

Previous customer service experience (required)

Strong written and verbal communication skills

Fluent in English (additional languages are an asset)

Proficiency with Microsoft Office (Word, Outlook, Excel)

Experience with cash handling and POS systems

Strong problem-solving and critical thinking skills

Ability to work both independently and as part of a team

Reliable transportation or ability to commute easily

First Aid certification (asset)

Key Responsibilities

Oversee front desk operations during evening closing shifts

Ensure the facility is properly secured and prepared for the next day

Greet and check in members and guests using proper procedures

Deliver exceptional customer service across phone, email, and in-person interactions

Direct guests and appointments to appropriate staff efficiently

Support guest check-in and onboarding processes

Handle daily cash reconciliation accurately

Assist the sales team with guest tours and membership support

Support prospect and member outreach via calls, texts, and emails

POS handling and end of night close out

What We Offer

A positive, collaborative team environment

Room for growth

Complimentary gym membership

Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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