Merchandising Trainer, Port Coquitlam

We are seeking an experienced Contract Merchandising Trainer to join our team, that has at least 5 yrs. experience working in a fast paced environment- preferably in season Garden Centre or the Landscaping industry

The ideal candidate will possess a deep understanding of retail merchandising principles, particularly within the context of garden and outdoor living products. This role will involve delivering training programs to improve merchandising standards, planogram execution to enhance product presentation and drive sales within Garden Centre environments

The role will require 3-4 days in field with work availability between 7am-7pm on a flexible schedule to support the field teams as required

Contract: April 7th-June 7th approximately 24-30 hrs. per week and MUST have personal transportation with the ability to travel to 3-4 locations daily within the Lower Mainland

Key Responsibilities Training Program Execution

Execute and modify training programs tailored to the specific needs of Garden Centre staff learning requirements to provide superior customer service and Garden Centre care and standards

Ensure training content aligns with company objectives, brand standards and industry best practices

Merchandising Techniques

Instruct staff on effective merchandising techniques to maximize product visibility and sales

Teach principles of product placement, signage, and planogram movement to enhance the customer shopping experience

Provide guidance on inventory management and product maintenance strategies to optimize stock levels and reduce shrinkage

Product Knowledge

Educate employees on the features, benefits of all varieties in Garden Centre

Conduct product knowledge training and facilitate hands‑on learning experiences to deepen staff knowledge

Best Practices

Train teams in managing displays that highlight key product categories and rotation of varieties based on sales needs

Implement strategies for maintaining cleanliness, organization, and aesthetic appeal throughout the Garden Centre

Managing incoming inventory&shrink management

Customer Engagement

Teach customer service skills and techniques for engaging with shoppers in the Garden Centre environment

Provide guidance on addressing customer inquiries, resolving complaints and upselling related products

Instill a customer‑centric mindset among staff, emphasizing the importance of creating positive shopping experiences

Performance Evaluation

Assess training effectiveness through observation, feedback sessions and ongoing coaching

Identify areas for improvement and adjust training strategies accordingly to achieve desired outcomes

Collaborate with management to develop better tools for a quick and effective process

Qualifications

Proven experience in retail merchandising within the Garden Centre environment

Strong knowledge of merchandising principles, visual presentation techniques and inventory management practices

Excellent communication and interpersonal skills, with the ability to effectively train and motivate diverse teams

Demonstrated proficiency in designing and delivering training programs

Passion for gardening, outdoor living, and related products, with a genuine enthusiasm for sharing knowledge with others

Flexibility to travel to multiple locations as needed and work on a contract basis

**ONLY APPLICANTS WITH A MINIMUM OF 4 YEARS EXPERIENCE IN MERCHANDISING TRAINING AND GARDEN CENTRE EXPERIENCE WILL BE CONTACTED**

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