Thompson Customer Service Representative Role

Join MacLean Engineering in Thompson, MB as a Customer Service Representative, where your skills will be pivotal in enhancing customer interactions and service delivery. This full-time role is aimed at ensuring timely support and engaging with clients actively.

As part of the Customer Support Team, you will represent MacLean Engineering by managing technical inquiries, providing service assistance, and promoting additional products. Your ability to handle challenging scenarios and maintain a customer-centric approach will be essential for success.

Key Responsibilities:• Act as the first point of contact for customer questions • Deliver product and service information effectively • Document and process sales orders and quotations • Report on key metrics and performance indicators • Participate in ongoing process improvement initiatives

Requirements:• Degree or Diploma in a relevant area preferred • At least three years of customer service experience • Bilingual in English and French is advantageous • Proficiency in Microsoft Office and MRP systems • Strong problem-solving and communication skills

Unleash your potential in customer service with MacLean Engineering as you deliver exceptional support in Thompson. #J-18808-Ljbffr