Customer Service And Warehouse Support Saskatchewan

Join Formations as a Customer Service Specialist to deliver unparalleled support blending customer interaction with hands-on warehouse tasks. This role is ideal for those organized and eager to assist in various areas. You will engage with customers through various channels, handle orders from start to shipment, and even jump into the warehouse as needed. Working closely with sales and logistics teams will ensure product availability and customer satisfaction. Key Responsibilities: • Assist customers with inquiries and product recommendations • Process orders accurately through ERP systems • Verify product details and coordinate deliveries • Track and follow up on backorders effectively • Address customer complaints and shipping issues Requirements: • 2–4 years of customer service experience • Detail-oriented with excellent organizational skills • Solid verbal and written communication • Ability to collaborate with various departments • Forklift experience is a plus but not required Support a thriving setting and enhance customer trust at Formations. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p3o0l