Service Advisor (Red Deer), Central Foothills (Sundre)

An excellent chance with a quickly growing, dynamic business… The Cam Clark Auto Group is seeking a Service Advisor for our Cam Clark Ford dealership in Red Deer, AB. With over 19 dealership and car service locations stretching across Alberta, British Columbia, Montana, Washington, and California, the Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience!Responsibilities

Greet customers and offer excellent customer service from intake to the release of their vehicles. Answer phone calls and assist walk-up customers. Determine and diagnose car issues based on customer description and vehicle condition. Translate customer-reported problems to actionable work orders for technicians to complete.Order necessary parts from suppliers and double-check that they are delivered to technicians. Ensure that automotive work provided to customers meets company quality standards. Invoice and collect payment from customers for services rendered. Handle and resolve customer complaints regarding services.Maintain customer records and enter data into computer databases. Qualifications

A valid driver’s licence and clean driver abstract. High School Diploma, G.E.D. or equivalent. Previous experience as a Service Advisor is preferred. DMS experience, specifically PBS is considered an asset. Attention to detail, prioritization skills and time management. Strong computer skills.Punctual, reliable and must have strong communication skills. If you feel you are qualified for this role, please submit your cover letter and resume. Only candidates who are most qualified for the position will be contacted.

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