Customer Service Representative - Part-Time (Regina)

We’re looking for a Part-time Customer Service Representative, The work location for this position is Regina, SK , and is considered a fully on-site role. About the team - Yard Operations

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part time roles to conduct a successful multi-million dollar auction– from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.Responsibilities

Process Bidder Payments Contact successful bidders to advise payments, appointment booking, and pickup process. Track interactions relating to customer requests and proactively reports areas of customer concerns. Ensure confidentiality while dealing with bidders and consignors. Provide customers with information about upcoming auctions and auxiliary services.Ensure that superior customer service is delivered at all times to all customers. Provide additional administrative support as needed Qualifications

Previous in person customer service work experience. Experience using computers, and the ability to learn new technology/software. Excellent keyboarding skills. A commitment to providing fantastic customer service. Able to work well with others and maintain a positive attitude in high-pressure situations.A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you’re needed most. You don't mind working hard, and you like to have fun

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