Advisory Role in Client Experience, Repentigny

Join Desjardins as a Member and Client Experience Advisor in the Lanaudière region. This full-time position focuses on banking guidance, product promotion, and digital tool support.

In this advisory role, you will enhance member experiences by providing insights on banking transactions and promoting services offered by Desjardins. Your responsibilities include helping clients use technological tools effectively and fostering strong business relationships, while intervening in cases of fraud or irregularities. You're not just an advisor but also an ambassador for digital solutions.

Key Responsibilities:• Provide guidance on banking transactions and apps • Promote relevant Desjardins products and services • Support clients in utilizing tech tools safely • Address fraud cases and direct clients to resources • Engage in business development through service excellence

Requirements:• Passion for the financial services industry • Strong customer service and communication skills • Ability to assist clients with technical tools • Collaborative approach to client relationships • Previous experience in advisory roles is preferred

Empower Desjardins' members by providing exceptional advisory services and support throughout their banking journey. #J-18808-Ljbffr