Customer Support Engineer at Saltworks (Richmond)

Become a Customer Support Engineer with Saltworks Technologies, aiding industrial clients post-project handover. Enhance system performance and provide expert technical assistance in lithium refining and desalination. In this hands-on role, provide post-delivery support as a vital contact for technical inquiries. Work closely with engineering teams to troubleshoot issues and offer well-informed resolutions. This position requires leveraging your background in mechanical or chemical engineering to foster customer trust and optimize their operations. Key Responsibilities: • Primary contact for customer technical inquiries • Collaborate on troubleshooting and issue resolution • Cultivate deep product knowledge to assist clients • Capture customer feedback for product innovations • Develop and organize technical guides and documentation Requirements: • Degree in Chemical, Mechanical, or Integrated Engineering • 2-4 years of experience in technical customer support • Experience with system diagnostics and commissioning • Knowledge of industrial safety practices • Solid analytical and safety-focused mindset Support customers and drive engineering excellence with Saltworks’ transformative solutions. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nlaaj