Transcon Agent in Global Logistics, Richmond

Join Expeditors as a Transcon Agent focusing on inbound shipments and customer satisfaction. Be part of a globally integrated supply chain committed to service excellence.

As a Transcon Agent at Expeditors, you will ensure the on-time delivery of inbound shipments while building strong customer relationships. This role emphasizes understanding and meeting customer needs, while also addressing operational challenges with urgency. Your attention to detail will be vital in managing documentation and shipment tracking.

Key Responsibilities:• Track and trace inbound shipments for punctual delivery • Build rapport and empathy during customer interactions • Maintain accurate data entry for each shipment • Handle all necessary documentation and special services • Adhere to company standards while meeting KPIs

Requirements:• 6 months to 1-year experience in a logistics role • Proven written and verbal communication skills • Detail-oriented with strong organizational abilities • Capable of managing multiple functions without supervision • Strong interpersonal skills to foster relationships

Excel in logistics operations with Expeditors, focusing on customer service and timely delivery. #J-18808-Ljbffr