Distribution Supervisor (Richmond)

In This Role You Will

Provide day to day supervision of work in the distribution center

Ensure associates are trained to meet the distribution center’s work demands

Responsible for all aspects of performance management, staffing, training and development of the assigned workforce

Coach and develop associates to meet organizational objectives and personal goals

Handle all administrative duties for hourly associates (vacation requests, personal days, PIP’s, etc.)

Manage overall department processes such as debriefing, transfers and fleet (5‑ton trucks) as required

Work closely in supporting other supervisors and overall delivery operations

Supervise home delivery, inbound/outbound receiving, and order picking

Run reports, route delivery trucks, handle store transfers&building manifests

Provide customer service and support to customers, sales and delivery teams by responding to store e‑mails and incoming telephone calls

Ensure that all health and safety standards and regulations are adhered to

Facilitate weekly/monthly meetings

The Qualifications And Experience We Like To See

A post‑secondary degree or certificate in logistics, supply chain or related discipline is an asset

2 to 3 years of previous experience in a warehouse/delivery environment or a supervisory role

Previous inventory and cycle count experience is required

Experience with RF picking and WMS/ERP systems (e.g., Oracle) is a definite asset

Knowledge and understanding of provincial transportation rules and policies (log books, trip inspections, etc.)

Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all associates

Collaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. and internal stakeholders

Excellent interpersonal, communication, presentation and organizational skills

Work on a flexible schedule– 7‑day operations where days off might not be on the weekend

Why Our Corporate Team Loves Working at Sleep Country Canada/Dormez‑vous?

This is not a job but a CAREER with opportunities for growth and advancement

Diverse and inclusive work environment

We will invest in you and provide extensive training, mentoring and continuous development

Access to training and development platforms

Full medical, dental benefits and a Deferred Profit‑Sharing Program

Annual Wellness Credit of up to $250.00 for products/services that improve health and well‑being

Associate Discount Program for world‑class sleep products

Maternity/Parental leave top‑up benefits

Tuition Reimbursement Program covering professional and personal development

Long‑service awards, celebrations and social events

Associate Referral Program

Paid day off to volunteer at a local charity of choice

Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Additional Information Current open position. Salary range: $67,000.00– $75,000.00 annually. Actual salary may vary based on location and other factors.

Inclusion&Belonging We are committed to building a culture of inclusion and diversity where differences are embraced and valued. Every applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Accommodations are available during all stages of the recruitment process.

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