Client-Focused Insurance Services Officer (Richmond)

Be a key player at WorkSafeBC as an Insurance Services Officer overseeing insurance registrations and employer accounts. This hybrid position combines client interaction and regulatory compliance. As part of the Assessments department, you will adjudicate complex registration applications and handle inquiries regarding insurance coverage. Your ability to manage a high-volume workload and deliver exceptional customer service will directly impact B.C.'s workers' compensation system. Key Responsibilities: • Review and process registration and classification changes • Apply policies to resolve employer inquiries • Ensure compliance with legal and insurance requirements • Assess and confirm account status and coverage • Maintain explicit communication with employers Requirements: • Preferably holds a post-secondary degree or diploma • At least three years resolving complex client issues • Strong independent decision-maker • Ability to perform precise mathematical calculations • Clear consent to a criminal record check. Utilize your business acumen and customer service skills to support WorkSafeBC in making lasting improvements. Apply on Kit Job: kitjob.ca/job/2pivzg