Technical Advisor Rimouski

Parts and Service Permanent Position 40 / week As soon as possible Rimouski Ford is looking for a highly motivated technical advisor to act as a liaison between service center customers and mechanics. A true link between service and the workshop, they will build customer loyalty through their skills and interpersonal abilities, becoming THE go-to person for service and maintenance at Rimouski Ford. Your tasks Welcoming customers warmly and courteously Schedule repair and maintenance appointments Understanding customer needs, advising them, and clearly explaining the situation to the mechanics Mastering the various maintenance programs and manufacturer standards to offer the right services to customers Prepare work orders and detailed invoices Explain the work carried out and the associated costs. Planning the right timelines and deadlines for optimal service Recommend repairs based on the customer's vehicle history Offer related services to the client Your skills and qualities You have an innate sense of customer service, diplomacy, and automotive engineering. You demonstrate dynamism and perfect tact. Collaboration comes naturally to you. You inspire confidence in people, even the most skeptical. You explain things clearly You are not afraid of working under pressure A sense of organization is second nature to you. You are able to manage priorities… and your stress Perks Permanent position of 40 hours/week, Monday to Friday. Group insurance after 3 months Fireteam Continuing education Pension plan Our requirements Knowledge of mechanics is an asset Hold a valid driver's license Proficient in computer systems and comfortable with technology Only shortlisted candidates will be invited for an interview. Best of luck to all! Apply on Kit Job: kitjob.ca/job/2p56te