Technical Advisor at Rimouski Ford

Join Rimouski Ford as a Technical Advisor, where your skills connect customers with our mechanics. Deliver exceptional customer service while facilitating maintenance and repair appointments. In this crucial role, you create loyal customer relationships at Rimouski Ford. As a Technical Advisor, you will understand customer needs and communicate effectively with both clients and service teams. Mastering maintenance programs and explaining vehicle services will be key parts of your responsibilities. Key Responsibilities: • Welcome customers warmly and courteously • Schedule repair and maintenance appointments • Advise on service options based on customer needs • Prepare detailed invoices and work orders • Recommend repairs based on vehicle history Requirements: • Knowledge of mechanics is an asset • Hold a valid driver's license • Proficient in computer systems and technology • Innate sense of customer service • Excellent organizational and stress management skills At Rimouski Ford, your role as a Technical Advisor is crucial for maintaining customer satisfaction and workshop efficiency. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ph318