Department Manager, Sidney

Job Details Salary: $52,000 annually (equal to $25.00 per hour)

Work schedules are expected to be shifts of 8.5 hours 5 days a week.

Depending on the business operation, these shifts will continuously vary from early mornings, day, afternoons, evenings and overnights shifts. This role requires open availability work including weekends and weekdays, with varying days off.

On-Floor Shift Management and Area Supervision:

~75%-80%

Administrative Tasks:

~25%-20%

Your Vibe You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.

Accurate

Flexible

Reliable

Organized

Dependable

Excellent oral communication

Excellent written communication

Client focused

Effective interpersonal skills

Team player

Qualifications Ability to supervise: 11-15 people

Education:

Secondary (High) school graduation certificate preferred

Holds valid First Aid and Food safety certifications (company to provide first class for qualified candidates if needed)

Experience:

Several years of recent experience in food preparation or food service are required (recent defined as within the last 3-5 years).

2+ years of recent restaurant or food-related management experience in a quick service, high volume setting (McDonald's experience is an asset) (recent defined as within the last 3-5 years).

Previous experience leading a Kitchen, Guest Experience, or People Department

A permanent position; requires applicant to be a Canadian Citizen, Permanent Resident, or legally entitled to work in Canada for 12 months or greater. This position does not include an LMIA.

Proficiency with:

MS Outlook, MS Windows, MS Word, MS PowerPoint, MS Office, MS Access, Accounting software, Electronic cash register, Point of Sale system, MS Excel

Duties and Responsibilities

Daily shift accountability following McDonald's operations system

Identify operational gaps on shift, diagnose and provide direction and coaching

Review and analyze guest count, sales, and profit results

Regular monitoring of company communication to stay informed of promotions and procedural changes. May include sharing, teaching, or coaching staff on information received

Follow and oversee food safety standards through daily certifications, maintaining physical plant cleanliness standards, and monitoring staff actions

Follow McDonald's high standard of people practices

Seek guest feedback. Handle and document guest complaints

Monitor and report progress on department goals and objectives using department scorecard

Conduct weekly department walk-thru to assess performance, diagnose opportunities and identify action

Prepare for and participate in weekly manager's meeting

May run a secondary department in the absence of a Department Manager, assistant department supervisors reporting directly to the General Manager

Our Offer Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

Access to optional health and dental insurance through Group Insurance Plan

Performance reviews completed bi-annually, wages reviewed annually based on performance

Eligible to participate in variable bonus program when applicable

A total rewards package that includes discounts on foods, incentives, and recognition perks

3 weeks vacation annually

Opportunities for advancement and ongoing development

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