Veterinary Receptionist (Sidney)

Beacon Pet Hospital in Sidney, BC | Seeking a Veterinary Receptionist – Full-Time We are a full-service animal hospital proudly serving pets and their families in Sidney and the surrounding communities. Our team is passionate about providing compassionate, high-quality veterinary care while creating a welcoming and supportive experience for every client and patient who walks through our doors. At Beacon Pet Hospital, we believe great veterinary care starts with a strong team. Our workplace is built on respect, communication, collaboration, and shared goals. We work together to support our patients, our clients, our community, and each other. We are excited to be relocating to a new, state-of-the-art facility and are looking for dedicated team members to grow with us. Our hospital is equipped with a comprehensive in-house laboratory, digital full-body radiology, digital dental radiology, a dental suite, endoscopy, and a wide range of tools to support high-quality patient care. Our services include wellness and preventive care, comprehensive medical exams, dentistry, soft tissue surgery, endoscopy, orthopedics, reproductive services, and more. This is a great opportunity to join a friendly, supportive, and motivated team where your skills, personality, and passion for animals and people can truly shine. What We Offer We offer - Competitive wages (baised on experience/skill level) - Extended health care - Dental care - Vision care - Staff discounts - Uniform allowance - Opportunities for growth within the veterinary field - A supportive, team-focused workplace This is not a casual position. We are looking for someone who is committed, reliable, and genuinely enjoys working with both pets and people. Who We Are Looking For At Beacon Pet Hospital, we are looking for individuals who: - Contribute to a positive hospital environment and team dynamic - Have strong interpersonal and communication skills - Enjoy educating and supporting clients - Are motivated, confident, and skilled - Are reliable, organized, and adaptable - Can stay calm and focused during busy periods - Take pride in providing excellent client and patient care Receptionist Responsibilities As a Veterinary Receptionist, you will play an important role in supporting our clients, patients, and medical team. Your duties will include: - Greeting clients and creating a welcoming, professional front-desk experience - Answering phone calls and responding to emails and in-person inquiries - Scheduling, modifying, and managing appointments based on urgency and hospital capacity - Interpreting client concerns to book appropriate appointment types - Coordinating daily workflow with the veterinary team - Managing appointment confirmations, callbacks, waitlists, and follow-up communication - Checking clients in and out - Processing payments accurately - Preparing, finalizing, and adjusting invoices as needed - Maintaining accurate client and patient records - Handling prescription refill requests and communicating them to the veterinary team - Monitoring and managing hospital email, voicemail, and incoming messages - Completing data entry, filing, and general administrative tasks - Maintaining a clean, organized, and professional reception area - Supporting patient flow through clear communication with all departments - Prioritizing tasks and adapting during busy periods Pay: $20.00-$25.00 per hour Expected hours: 40.0 per week Benefits - Dental care - Discounted or free food - Life insurance - Paid time off - Vision care Experience: - Customer Service: 1 year (required) Language: - English (required) Work Location: In person Expected start date: 2026-06-03 Apply on Kit Job: kitjob.ca/job/2o2afr