Customer-Focused Service Advisor at Fountain Tire, Sidney

Unlock your potential as a Customer-Focused Service Advisor at Fountain Tire Sidney. Lead customer interactions and service management to elevate satisfaction in our automotive repair shop.

At Fountain Tire Sidney, we are committed to exceptional service and are seeking a new Service Advisor to enhance our team. Your responsibilities will include creating work orders, providing service quotes, and following up with customers to ensure a great experience. This role includes promoting tire and mechanical services to effectively meet customer needs.

Key Responsibilities:• Create and process customer work orders • Provide accurate service quotes and obtain customer approvals • Make proactive follow-up calls to check on service satisfaction • Recommend tire services and mechanical options • Ensure all billing is accurate in the system

Requirements:• 2+ years in the automotive repair or tire industry • Strong listening skills to address customer needs • Knowledge of passenger and specialty tires • Valid driver’s license with a clean driving record • Must exhibit a positive, team-oriented attitude

Contribute your expertise in automotive service and customer satisfaction at Fountain Tire Sidney. #J-18808-Ljbffr