Service Writer in Greater Victoria, Central Saanich

Randstad seeks a Service Writer to enhance customer satisfaction in Greater Victoria. Your role involves managing service transactions and creating cost estimates with a focus on customer connectivity.

This position requires strong communication skills to relay customer needs to the service team. As a Service Writer, you'll foster relationships with clients while ensuring accurate records and timely service. Bring your expertise in managing service delivery in a marine or automotive environment to this established company.

Key Responsibilities:• Develop and maintain customer relationships for service delivery • Monitor and update computerized customer profiles • Schedule service appointments and communicate with customers • Create cost estimates and manage needed repair parts • Ensure timely updates on repairs for customer satisfaction

Requirements:• High school diploma; post-secondary education advantageous • Previous experience in marine, automotive, or heavy equipment • Proficient in MS Office and service management systems • Strong interpersonal skills and independent work capability

Bring your customer service and technical skills to excel at Randstad in Greater Victoria. #J-18808-Ljbffr