Restoration Project Leader Saint Rémi (Saint-Rémi)

Be the first call after disasterand the reason everything gets back on track. Were looking for a who can own the project from start to finish. Youll be the main point of contact for homeowners during some of the most stressful moments of their lives. At the same time, youll represent the insurance company''s interests by documenting damage, communicating clearly, and pushing the job forward through every department. What Youll Do: Be the first point of contact with the homeowner after a disaster (fire, flood, etc.) Communicate and coordinate with insurance adjusters and company partners Complete site documentation (e.g., photos, R24, Docusketch) and submit files to internal departments Send scope information and job details to the Estimating Department Ensure smooth hand-offs to mitigation, contents, and reconstruction teams Keep homeowners informed throughout the entire process Follow up with departments to keep jobs on track and ensure timelines are met Participate in a rotating on-call schedule to respond to after-hours emergencies Ensure customer satisfaction and professional file closure Who You Are: A natural communicator whos calm under pressure Detail-oriented and organizedyou never miss a step Comfortable in homes with damage, including after hours when on call Able to manage multiple files, tasks, and conversations at once A driver of actionable to follow up, push teams, and meet timelines Requirements: Valid drivers license Project management experience (Restoration, insurance, or construction a solid asset) Experience with documentation and reporting tools (R24, Docusketch, CRMs, etc.) Comfortable using mobile apps, cloud-based systems, and email daily Willingness to participate in an on-call rotation What We Offer: Market-competitive salary + on-call compensation and bonus opportunities Company vehicle provided during business hours and while on call Health perks after probation Paid training & certifications A chance to make a real difference in peoples lives Make a Career Out of Helping People Rebuild If you''re ready to lead with confidence, communicate with empathy, and be the driving force behind every successful job, apply now to become our next Restoration Project Leader. Apply on Kit Job: kitjob.ca/job/2oq3rf