Service Writer - Daytime - Mirabel, Région d'Oka (Oka)
Service Writer - Daytime - Mirabel, Région d'Oka (Oka)
-
Région d'Oka (Oka) J0N, Canada -
Last edited: less than a week ago
-
Save -
Share
Description
Title: Technical Advisor
Work Location: Kenworth Mirabel (18160 R. J.-A.-Bombardier, Mirabel, QC J7J 0H5)
Schedule: Monday to Friday, 8 hours/day
Salary: Between 60K-77K, depending on experience
Benefits:
Permanent, full time (40h/week)
Monday to Friday, 8h/day
Salary 60-77K, with possibility of +, depending on experience
2 weeks of vacation
5 paid personal days
12 statutory holidays
Weekly pay
Free on-site parking
Telemedicine and Employee Assistance Program
Registered Retirement Savings Plan (RRSP) with employer contribution
Tuition reimbursement program
Be coached and mentored by experts
Professional development and career growth within the company
Company events (Holiday party, etc.)
Summary Of Responsibilities:
Greet customers promptly by phone or in person.
Open repair orders by entering information related to the vehicle to be repaired.
Schedule appointments according to workshop availability.
Accurately record customer requests on the Work Order, one operation per request. Always indicate the repair code (Repair Type).
If applicable, estimate the repair costs for heavy vehicles by inspecting components under the truck, inside the hood, or elsewhere, and provide the estimate to the customer.
Inform the customer whether repairs are covered by the manufacturer’s warranty.
Agree with the customer on the payment method for repairs.
Keep the customer informed when parts needed for the repair are on backorder.
Promote preventive maintenance programs, specials, or any other products and services appropriate for the customer’s vehicle.
Close the repair order once verified by the shop foreman, and assign costs to the customer, warranty, or goodwill policy request.
Receive, install tags, maintain cleanliness, and drive trucks.
Communicate with the foreman and technical advisors.
Provide support as needed for document filing.
Qualifications:
Proficiency in French and basic English.
English competency level: basic reading and writing.
Frequency: daily for communications with clients outside Quebec for repair needs.
Customer-service oriented.
Team spirit.
Knowledge of heavy equipment mechanics (bonus).
Experience in interpreting warranties specific to the trucking industry (bonus).
#J-18808-Ljbffr
Work Location: Kenworth Mirabel (18160 R. J.-A.-Bombardier, Mirabel, QC J7J 0H5)
Schedule: Monday to Friday, 8 hours/day
Salary: Between 60K-77K, depending on experience
Benefits:
Permanent, full time (40h/week)
Monday to Friday, 8h/day
Salary 60-77K, with possibility of +, depending on experience
2 weeks of vacation
5 paid personal days
12 statutory holidays
Weekly pay
Free on-site parking
Telemedicine and Employee Assistance Program
Registered Retirement Savings Plan (RRSP) with employer contribution
Tuition reimbursement program
Be coached and mentored by experts
Professional development and career growth within the company
Company events (Holiday party, etc.)
Summary Of Responsibilities:
Greet customers promptly by phone or in person.
Open repair orders by entering information related to the vehicle to be repaired.
Schedule appointments according to workshop availability.
Accurately record customer requests on the Work Order, one operation per request. Always indicate the repair code (Repair Type).
If applicable, estimate the repair costs for heavy vehicles by inspecting components under the truck, inside the hood, or elsewhere, and provide the estimate to the customer.
Inform the customer whether repairs are covered by the manufacturer’s warranty.
Agree with the customer on the payment method for repairs.
Keep the customer informed when parts needed for the repair are on backorder.
Promote preventive maintenance programs, specials, or any other products and services appropriate for the customer’s vehicle.
Close the repair order once verified by the shop foreman, and assign costs to the customer, warranty, or goodwill policy request.
Receive, install tags, maintain cleanliness, and drive trucks.
Communicate with the foreman and technical advisors.
Provide support as needed for document filing.
Qualifications:
Proficiency in French and basic English.
English competency level: basic reading and writing.
Frequency: daily for communications with clients outside Quebec for repair needs.
Customer-service oriented.
Team spirit.
Knowledge of heavy equipment mechanics (bonus).
Experience in interpreting warranties specific to the trucking industry (bonus).
#J-18808-Ljbffr
Highlights
-
Company nameGroupe Kenworth Montréal -
Job positionService Writer - Daytime - Mirabel
-
Flag -
Block ad
Safety Tips
Be careful: if it seems too good to be true, it most likely is.
Related searches
More info about this ad
Service Writer - Daytime - Mirabel has been posted in the Saint-Eustache Marketing, Advertising & PR category on Locanto.
Right now, this is the only ad posted in this category in Saint-Eustache.
Interested in more? Widen your search to view ads in nearby areas of Saint-Eustache. This includes Marketing, Advertising & PR in Sainte-Thérèse, Boisbriand and Dollard-Des Ormeaux. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
