Courier Team Lead, Région d'Oka (Oka)

Overview This position is an interview role designed to assist management in overseeing daily sort, delivery and pickup activities, as well as remote domicile location and feeder operations where applicable. The incumbent leads the assigned sector, ensures best practices and effective operations, and serves as a mentor and role model for hourly employees, demonstrating strong communication, conflict resolution and leadership abilities.

Responsibilities

Lead the assigned sector to ensure efficient and high‑quality sort, delivery and pickup operations.

Oversee remote domicile location and feeder operations as required.

Model best practices and mentor hourly employees.

Demonstrate effective communication, conflict resolution, and leadership skills.

Qualifications Education High school diploma or equivalent.

Experience Minimum 2 years of current courier experience.

Technical Skills

Valid driver’s licence with a good driving record.

Completion of all basic and recurrency training, including DG specialist certification.

Maintenance of accreditation through yearly recurrency training prior to expiration.

Current knowledge of BP and defensive driver/process updates.

Understanding of FedEx products, service features, and general operations.

Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.

Knowledge of Federal Express operations and Canadian Customs regulations is an asset.

Interpersonal Skills

Excellent interpersonal, customer relations and communication skills.

Strong analytical, problem‑solving, prioritization and organizational abilities.

Team player.

Hours&Schedule

Tuesday to Friday: 10:00 AM– 7:00 PM.

Saturday: 7:00 AM– 4:00 PM.

Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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