Customer Service Agent at PhysioExtra, Région d'Oka (Oka)

Join PhysioExtra as a Customer Service Agent, where your dedication to personalized service will enhance clinic professionalism. Provide essential support by managing appointments, payments, and client communications.

As a key team member under the Clinic Director’s guidance, you’ll deliver top-notch customer service, ensuring a positive experience for every client. You will play a crucial role by scheduling appointments based on treatment plans and balancing transactions at the end of the day.

Key Responsibilities:• Answer phone queries and schedule appointments • Greet clients and handle payment transactions • Prepare and file client records efficiently • Balance daily transactions for accuracy • Fax documents and authorization requests to physicians

Requirements:• Strong computer proficiency and customer service skills • Previous customer service training or experience preferred • Secretarial diploma is a plus • Fluent in French with English as an asset • Experience in healthcare is a valuable asset

Bring your passion for customer care and administrative skills to PhysioExtra’s supportive team. #J-18808-Ljbffr