Customer Service Agent at PhysioExtra, Région d'Oka (Oka)

Elevate your customer service skills with PhysioExtra as a Customer Service Agent. Provide personalized support, manage appointments, and maintain a professional brand image in a collaborative clinic environment.

PhysioExtra seeks dedicated Customer Service Agents to join their team. Reporting to the Clinic Director, you will be crucial in delivering high-quality service and managing client interactions. Your role will involve answering client inquiries, scheduling appointments, and ensuring a smooth experience for all customers in a health-focused setting.

Key Responsibilities:• Answer phone inquiries and provide service information • Schedule and confirm client appointments with efficiency • Greet clients and process payments accurately • Prepare client files and maintain organized records • Fax authorization requests and daily reports as required

Requirements:• Strong computer skills and customer service orientation • Experience in customer service is a plus • Secretarial diploma considered an asset • Fluent in French; English proficiency is beneficial • Previous healthcare experience is an asset

Bring your commitment to customer satisfaction and teamwork to PhysioExtra in this rewarding role. #J-18808-Ljbffr