Customer Service Agents - mirabel, Région d'Oka (Oka)

PhysioExtra is currently looking for Customer Service Agents to complete its team(s). Reporting to the Clinic Director, under the supervision of the Chief Agent, the Customer Service Agent is responsible for providing high quality personalized customer service in order to maintain the professionalism and brand image of the clinic.MAIN TASKS AND RESPONSIBILITIES

Answer the phone, inform clients about the services offered, schedule and confirm appointments Greet clients, take payments, schedule appointments according to the treatment plan issued by the health professional Prepare client files, filing of files Complete the closing of the day Balance weekly transactionsFax all authorization requests and reports, documents to physicians, etc. As well as all tasks related to customer service YOU LIKE TO

Help improve people's lives at work Be able to express your ideas and share your opinions Move upwards in a growing company that challenges you every day Celebrate success in different ways: Holidays, happy hour, team activities, etc. Be authentic with your colleagues and have fun at work Work in an inspiring environmentBenefit from several employee advantages such as: insurance, RRSP, physical activity reimbursement, etc. SKILLS AND ABILITIES

Excellent knowledge of computer tools Strong sense of customer service Training or experience in customer service, an asset Secretarial diploma, an asset Excellent oral and written French, fluency in English (an asset) Valuable learning skills Enjoys working in a team environment Experience in the health care field, an assetCommunicates effectively in French and English

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