BMO Customer Support Representative, Mont-Tremblant

Join BMO as a Customer Support Representative, dedicated to delivering outstanding banking service and tailored financial advice. Collaborate with clients and team members to provide an exceptional experience.

As a Customer Support Representative at BMO, you will welcome customers and handle their banking requests with precision. This position involves engaging in needs-based conversations to enhance their banking journey and contribute to the overall branch objectives. You will also assist in operational activities to support daily operations effectively.

Key Responsibilities:• Welcome customers and meet service needs • Handle transactions and customer inquiries • Initiate referrals to BMO colleagues • Escalate complex customer issues to management • Review customer profiles for engagement opportunities

Requirements:• Post-secondary degree or relevant certification desirable • Confident with digital applications and tools • Strong passion for helping customers • Team-oriented with good listening skills • Basic knowledge of banking solutions

Enhance customer interactions and support BMO’s mission in delivering tailored banking solutions. #J-18808-Ljbffr