Ford Service Advisor (Sarnia)

Automotive Service Advisor We are seeking a professional and customer-focused Service Advisor to join our dealership service department. The successful candidate will act as the primary point of contact between customers and the service team, ensuring a smooth and efficient service experience from vehicle drop-off to delivery. Key Responsibilities Greet customers and assess vehicle service needs Prepare repair orders and clearly explain recommended services Communicate between technicians and customers regarding vehicle status and required repairs Provide accurate estimates for repairs and maintenance services Schedule service appointments and manage workflow in the service department Ensure customer concerns are documented and addressed properly Maintain regular communication with customers regarding service progress Deliver exceptional customer service and build long-term client relationships Maintain accurate service records and documentation Requirements Previous experience as a Service Advisor, Automotive Service Consultant, or Customer Service Advisor Strong customer service and communication skills Basic knowledge of automotive systems and vehicle maintenance Ability to manage multiple customers and service orders simultaneously Strong organizational and administrative skills Valid drivers license Preferred Qualifications Previous automotive dealership experience Experience using dealership management systems (DMS) Sales or service consulting experience in the automotive industry What We Offer Competitive compensation based on experience Full-time stable employment Professional dealership work workplace Opportunities for training and career advancement Supportive service team and management Apply on Kit Job: kitjob.ca/job/2nefml