Service Advisor (Sarnia)

BMW Sarnia is seeking an experienced Service Advisor to join our team. This role is ideal for a polished, personable professional who takes pride in delivering a premium customer experience. We’re looking for someone who represents the brand with professionalism, builds strong client relationships, and contributes positively to a collaborative team environment. What You’ll Do - Deliver a high-end, professional customer experience from arrival to vehicle delivery - Accurately open and manage detailed repair orders - Clearly explain service recommendations, timelines, and costs with confidence and transparency - Maintain consistent communication with clients throughout the service process - Collaborate with technicians and internal teams to ensure a seamless experience - Build long-term client relationships focused on trust and retention What You Bring - Minimum 2+ years Service Advisor experience in an OEM dealership - Professional, polished communication style and strong interpersonal skills - Positive attitude and team-first mindset - Strong attention to detail and organizational ability - Experience with dealership systems (PBS is an asset) - Experience with a luxury or premium brand is an asset What We Offer - Competitive compensation based on experience (Expected earnings are $50,000-$75,000) - Full benefits package - Ongoing training and development - Supportive, team-oriented environment Why BMW Sarnia? - Work with a premium global brand — BMW - Be part of a professional, customer-focused culture - Chance to grow your career in a respected dealership Apply on Kit Job: kitjob.ca/job/2o4r87