Branch Manager (Sales-Focused) (Sarnia)

Core Accountabilities - Sales Leadership & Revenue Growth (Primary Focus) - Own and deliver branch revenue, margin and growth targets across Sarnia and Toronto. - Lead new business development, key account growth, and lifecycle service sales (condition monitoring, reliability services, software, and consulting as applicable). - Personally engage with strategic customers and high-value opportunities, supporting deal strategy, pricing, and closure. - Ensure a robust and qualified sales pipeline, forecast accuracy, and conversion discipline. - Work closely with the wider AVT/AES group to leverage cross‑selling and group opportunities. - Set and manage pricing strategies that balance competitiveness with margin and profitability. Profit & Loss (P&L;) Responsibility - Hold full P&L; accountability for the Sarnia and Toronto branches, including: - Revenue - Gross margin - Operating costs - Resource utilization - Overall profitability - Manage branch budgets, cost control and investment decisions. - Review monthly financial performance, identify variances, and implement corrective actions. - Ensure effective billing, revenue recognition, and working capital‑management (WIP, invoicing, credit control support). Team Leadership & People Management - Lead, develop, and motivate multidisciplinary teams across sales, engineering and technical services. - Set clear performance objectives, KPIs, and accountability for all branch staff. - Conduct regular reviews, coaching sessions and performance management activities. - Recruit, onboard and retain high‑quality talent aligned to AVT Reliability’s commercial and technical standards. - Promote a commercial, customer‑focused and safety‑first culture across both locations. Scheduling, Resource and Capacity Management - Overall responsibility for resource planning and scheduling across Sarnia and Toronto. - Ensure engineers and technicians are effectively utilized and aligned to customer demand and project commitments. - Balance short‑term reactive work with planned and recurring services. - Work closely with customers and internal teams to manage priorities, lead times and delivery expectations. - Ensure workload planning supports margin delivery and avoids bottlenecks or under‑utilisation. Operational and Business Management - Ensure consistent, high‑quality service delivery across both branches. - Oversee day‑to‑day branch activities including: - Service delivery coordination - Facilities oversight - Equipment and asset management - Supplier and subcontractor control - Align sales commitments and operational capability. - Drive continuous improvement in processes, efficiency and customer satisfaction. Customer Relationship and Market Development - Maintain strong relationships with key customers, acting as senior point of contact where required. - Identify opportunities for long‑term service agreements, recurring contracts and strategic partnerships. - Represent AVT Reliability in the local market, strengthening brand reputation and visibility. - Monitor competitor activity, market trends and customer needs to inform strategy. Health, Safety, Quality and Compliance - Ensure branches operate in full compliance with Health & Safety, ISO/Quality and regulatory requirements. - Promote a strong safety culture and ensure all work is conducted in accordance with AVT and customer standards. - Ensure documentation, reporting and audits are completed accurately and on time. Key Performance Indicators (KPIs) - Branch revenue growth and new business wins - Gross margin and profitability - Sales pipeline value and conversion rate - Resource utilisation and scheduling efficiency - Customer satisfaction and retention - Team performance, engagement and development Essential Skills, Experience & Background - Proven experience as a Branch Manager, Operations Manager or Sales‑led General Manager in a technical or industrial services setting. - Strong background in B2B sales and customer relationship management. - Demonstrated P&L; ownership and commercial decision‑making ability. - Experience leading and managing multi‑disciplinary teams. - Ability to balance hands‑on commercial activity with structured operational management. - Strong communication, leadership and decision‑making skills Desirable - Experience in reliability engineering, condition monitoring, asset management or industrial services. - Exposure to regulated, safety‑critical industrial environments. - Experience managing multi‑site operations. Role Characteristics - Sales‑biased leadership role with strong operational accountability - Multi‑site responsibility (Sarnia & Toronto) - High level of autonomy with clear accountability for results - Travel between branch locations and key customers AESSEAL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nkdtv