Customer Service Assistant (Sarnia)

Company Overview Contro Valve Inc. specializes in providing instrumentation and valve solutions aimed at enhancing safety and reducing costs for clients. Our commitment to innovation, training, and technology ensures we deliver reliable and efficient services in the industry. Summary We are seeking a Customer Service Representative to join our team in Sarnia. This role is vital in maintaining our commitment to exceptional customer support and ensuring client satisfaction as part of our mission to deliver innovative valve solutions. Responsibilities - Respond promptly to customer inquiries via phone, email, or in person. - Provide accurate information about our products and services. - Assist customers with order processing and follow-up. - Collaborate with technical teams to address customer needs. - Maintain detailed records of customer interactions. - Support sales team with administrative tasks related to customer accounts. - CDMS software experience an asset - Qualifications - Proven experience in customer service . - Excellent communication and interpersonal skills. - Strong problem-solving skills and attention to detail. - Ability to work effectively in a team environment. - Knowledge of the instrumentation or valve industry is a plus but not required. - Bilingual abilities are advantageous. - Call-To-Action If you are passionate about delivering outstanding customer support and want to be part of a forward-thinking company, we invite you to bring your enthusiasm and expertise to our team. Your next career move starts here—join us at Contro Valve Inc.! Pay: $17.20-$33.22 per hour Perks: - Casual dress - Company pension - Dental care - On-site parking - Paid time off Work Location: In person Apply on Kit Job: kitjob.ca/job/2oba91