Administrative Assistant - 6-Month Contract, Sarnia

Permanent Full Time Salary Sarnia, ON, CA

Salary: $34,580.00 annually

Position Details Administrative Assistant– Full‑time, 6‑month contract covering a maternity leave. (Vacant replacement position)

Responsibilities

Follow the Customer Care Cycle (I Care) consistently, providing world‑class customer service to all Goodwill customers, internal and external.

Complete timely data entry into the database, including client case notes, flow‑through funds, service plan updates, service plan closure, and follow‑ups.

Provide feedback to team members and management to support data and file integrity and consistency.

Complete and document in‑program and post‑service follow‑ups as per ministry guidelines and established procedures.

Organize distribution and secure storage of office supplies.

Assist in file and document preparation for annual Ministry file audits.

Adhere to Public Relations policy, acting as a positive ambassador when representing Goodwill’s brand in the community.

Perform other tasks as needed and in keeping with the intent of the role.

Follow all safety standards set out in legislation and/or Goodwill policies.

Be actively involved in the health, well‑being and safety of themselves and their team.

Qualifications

Computer literate with knowledge of Microsoft Office Suite (Word, Excel and Access).

Ability to learn new software.

Database knowledge.

Interpersonal and teamwork skills.

Well‑developed individual and written communication skills.

Detail oriented and well organized.

Minimum OSSD with administrative/computer courses (relevant post‑secondary training is an asset).

Minimum 1 year of administrative experience.

Benefits

Dental/health benefits available for full‑time and some part‑time positions (based on hours worked).

Registered Pension Plan opportunity for various roles.

Employee discount at retail locations.

Equitable access to skills training&coaching, scholarships, and educational credentials.

Personal and professional development support with Life Coach&Employee Assistance Program.

Work‑life balance.

Building a workforce which reflects the diversity of the communities in which we live.

Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.

Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).

Mission‑driven organization committed to the Power of Work.

Environmentally committed to meeting our goal of zero waste on planet earth.

Respectful, fun, and supportive team and leadership.

Accredited through CARF International.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

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