Customer Service Representative - Tech Products, Sarnia

Become a driving force in client satisfaction as a Customer Service Representative for Tech Products at Concentrix. This role allows you to work remotely while enhancing your customer support skills.

As a Customer Service / Tech Support Representative, your main role will involve addressing customer queries and providing technical support for various tech devices. With the opportunity to grow personally and professionally, you’ll join a vibrant, diverse team. Your capabilities in problem-solving and customer engagement will significantly influence customer experiences.

Key Responsibilities:• Handle inbound support calls and online inquiries • Resolve client issues related to technology products • Keep detailed records of customer interactions • Educate customers on product features and usage • Maintain a positive and helpful demeanor throughout

Requirements:• At least one year of customer service required • High school diploma or GED necessary • Strong technical knowledge and problem-solving skills • Ability to communicate with diverse customer bases • A quiet, designated workspace to ensure productivity

Make an impact in customer service with Concentrix, embracing technology and personal growth. #J-18808-Ljbffr