Customer Service Representative - Tech Products, Sarnia
Customer Service Representative - Tech Products, Sarnia
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Sarnia, Canada
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Last edited: less than a week ago
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Description
Become a driving force in client satisfaction as a Customer Service Representative for Tech Products at Concentrix. This role allows you to work remotely while enhancing your customer support skills.
As a Customer Service / Tech Support Representative, your main role will involve addressing customer queries and providing technical support for various tech devices. With the opportunity to grow personally and professionally, you’ll join a vibrant, diverse team. Your capabilities in problem-solving and customer engagement will significantly influence customer experiences.
Key Responsibilities:• Handle inbound support calls and online inquiries • Resolve client issues related to technology products • Keep detailed records of customer interactions • Educate customers on product features and usage • Maintain a positive and helpful demeanor throughout
Requirements:• At least one year of customer service required • High school diploma or GED necessary • Strong technical knowledge and problem-solving skills • Ability to communicate with diverse customer bases • A quiet, designated workspace to ensure productivity
Make an impact in customer service with Concentrix, embracing technology and personal growth. #J-18808-Ljbffr
As a Customer Service / Tech Support Representative, your main role will involve addressing customer queries and providing technical support for various tech devices. With the opportunity to grow personally and professionally, you’ll join a vibrant, diverse team. Your capabilities in problem-solving and customer engagement will significantly influence customer experiences.
Key Responsibilities:• Handle inbound support calls and online inquiries • Resolve client issues related to technology products • Keep detailed records of customer interactions • Educate customers on product features and usage • Maintain a positive and helpful demeanor throughout
Requirements:• At least one year of customer service required • High school diploma or GED necessary • Strong technical knowledge and problem-solving skills • Ability to communicate with diverse customer bases • A quiet, designated workspace to ensure productivity
Make an impact in customer service with Concentrix, embracing technology and personal growth. #J-18808-Ljbffr
Highlights
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Company nameConvergys
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Job positionCustomer Service Representative - Tech Products
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Customer Service Representative - Tech Products has been posted in the Sarnia Customer Service & Call Center category on Locanto.
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