Saskatchewan Polytechnic Desktop Support Position (Saskatoon)

Saskatchewan Polytechnic is seeking a Desktop Support professional to enhance end-user computing by providing expert technical assistance and maintenance. This role is essential for ensuring a smooth operation within the organization. You will transpose your skills in diagnosing and repairing hardware and software issues while deploying and supporting computing devices. Your involvement will help standardize IT processes and enhance the end-user experience. This position requires an understanding of both technical and customer service aspects in IT support. Key Responsibilities: - Maintain optimal performance of end-user devices and academic labs - Deploy and maintain software and hardware solutions - Develop user guides and technical documentation - Analyze and respond to support inquiries promptly - Collaborate with teams during maintenance procedures Requirements: - Two-year Diploma in Information Technology or equivalent - At least one year in a customer-facing IT support capacity - Proficient in hardware troubleshooting and remote support - Robust analytical and communication skills - Ability to work collaboratively and efficiently Bring your technical skills to Saskatchewan Polytechnic and support users effectively in a dynamic IT environment. Apply on Kit Job: kitjob.ca/job/2prluh