Customer Service Pro for Guest Relations, Sault Ste. Marie

Elevate guest experiences as a Customer Service Pro with Gateway. This part-time, temporary role is focused on ensuring a warm and welcoming environment.

We need a guest whisperer who excels in customer service. Responsibilities involve greeting guests, answering inquiries about events, and offering solutions. Assist in onboarding customers into our rewards program and support the execution of on-site activities and promotions.

Key Responsibilities:• Welcome and assist guests with their needs • Provide information on current events and promotions • Enroll guests in the loyalty program • Help implement on-site entertainment initiatives • Address any guest concerns swiftly and effectively

Requirements:• Minimum one year in a related customer service role • Proven track record of high-quality service • Strong communication and organizational skills • Intermediate computer and math abilities • Ability to obtain registration with the provincial gaming authority

Contribute to an exceptional guest experience at Gateway through your friendly and patient approach. #J-18808-Ljbffr