Receptionist (Scarborough)

Receptionist / Administrative Assistant (Part-Time) Scarborough, ON Position Details - Part-time (2 days per week) - Weekend availability may be required - Starting wage: From 19.00/hour (negotiable based on experience) - 3-month probation period - Additional hours and compensation may be offered based on experience, performance, and clinic growth Amara Rehab Clinic Inc. is a growing multidisciplinary rehabilitation clinic providing Physiotherapy, Chiropractic, Massage Therapy, Acupuncture, and rehabilitation services. We are seeking an experienced and organized Receptionist / Administrative Assistant to support our daily operations and deliver exceptional patient care. This position is ideal for someone with previous experience working in a physiotherapy, chiropractic, rehabilitation, or multidisciplinary healthcare clinic who is familiar with patient scheduling, insurance billing, treatment plan management, and clinic administration. Key Responsibilities Patient Care & Scheduling - Welcome patients and provide exceptional customer service - Schedule, confirm, and coordinate patient appointments - Coordinate treatment schedules between patients and therapists - Maintain accurate patient records and clinic documentation Insurance & Billing Administration - Submit and monitor treatment plans, invoices, and supporting documentation - Follow up with insurance companies regarding pending approvals, responses, denials, and billing inquiries - Assist with Motor Vehicle Accident (MVA), Extended Health Care (EHC), WSIB, and private-pay patient files - Process and manage direct billing through various insurance platforms, including HCAI, Telus Health, Provider Connect, Sun Life, Blue Cross, Green Shield, Canada Life, and other extended health benefit providers - Track outstanding approvals, payments, and claim-related correspondence Clinic Operations & Coordination - Coordinate with therapists, patients, interpreters, and external vendors - Ensure the clinic environment is organized, professional, and ready for daily operations - Assist with maintaining efficient clinic workflows and administrative processes - Support management with day-to-day operational tasks as required Qualifications Required: ✅ Previous experience working in a Physiotherapy, Chiropractic, Rehabilitation, Medical, or Multidisciplinary Clinic ✅ Experience handling MVA, Extended Health Care (EHC), WSIB, or private insurance claims ✅ Strong organizational, communication, and multitasking skills ✅ Ability to work independently and manage multiple responsibilities Preferred: - Proficiency in Walnut EMR - Familiarity with HCAI and OCF forms - Experience communicating with insurance adjusters and benefit providers - Fluency in Tamil is a strong asset Apply today and become part of a growing healthcare team dedicated to helping patients recover and achieve their rehabilitation goals. Only qualified candidates selected for an interview will be contacted. Successful candidates will be subject to a three (3) month probationary period. Upon successful completion of the probation period, compensation, hours of work, and responsibilities may be reviewed based on performance and clinic needs Pay: From $19.00 per hour Benefits: - Adaptable schedule - On-site parking Experience: - receptionist/admin assistant: 1 year (preferred) - Wallnut EMR: 1 year (preferred) Language: - Tamil (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2psuab