Customer Service Representative And Inside Sales/service …, Saint Boniface

Overview We are seeking a agile people-oriented self-starter to join our team as a Customer Service Representative and Inside Sales/Service qualified. This role is essential in building strong relationships with clients, managing accounts, and driving business growth through effective sales strategies. The ideal candidate will possess excellent English communication skills and demonstrated reliability and trustworthiness. Must be able to work independently and as part of a team. Duties Manage inbound customer inquiries via phone, email, and chat with professionalism and efficiency Develop new business opportunities through outbound calls and targeted marketing efforts Manage inside sales and inventory shipments Warehouse duties including heavy lifting (must be able to lift up to 50 lbs) Maintain and grow existing client accounts through regular follow-up and personalized service Provide technical sales support by understanding client needs and recommending appropriate solutions Prepare reports analyzing sales trends, customer feedback, and market opportunities for continuous improvement Skills Excellent account management capabilities with a focus on customer retention and growth Excellent communication skills in English Ability to work independently as well as part of a cooperative team environment Strong customer service orientation with a proactive approach to problem-solving Must be computer-literate (Microsoft Word, Excel, Outlook) Experience with Sage 300 is an asset This role is ideal for motivated individuals eager to learn about or expand their current knowledge of the fire industry. Experience with firefighting equipment and gear is an asset. Perks: Casual dress Dental care Disability insurance Extended health care Life insurance In office parking Paid time off Vision care Application question(s): Experience with firefighting and/or firefighting equipment or knowledge thereof is an asset, but not a deal-breaker! Experience: work: 2 years (preferred) Language: ENGLISH (required) Licence/Certification: Driving Licence (required) Willingness to travel: 25% (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pndfi