Sherbrooke Customer Service Agent Role

Become a Customer Service Agent with Soucy Techno in Sherbrooke, QC, where your communication skills and dedication will make a significant impact. Enjoy a permanent full-time role with flexible hours tailored to your lifestyle.

In this position, you will directly address customer complaints, arrange refunds, and support clients with accurate information. With 3–5 years of experience under your belt, you will enhance customer confidence and loyalty through effective communication and problem-solving strategies in a supportive work environment.

Key Responsibilities:• Address and resolve customer complaints efficiently • Facilitate refunds and manage credits smoothly • Actively sell merchandise and respond to inquiries • Offer ongoing support to clients after purchase • Consult with clients to ensure satisfaction

Requirements:• Minimum of 3 years of customer service experience • College diploma or equivalent experience required • Proficient with MS Excel, Outlook, and SAP • Valid driver’s license and reliable vehicle • Strong interpersonal and multitasking abilities

Leverage your skills in customer support for a fulfilling career with Soucy Techno in Sherbrooke. #J-18808-Ljbffr