Data Security Services Compliance Manager - Entrust …, Estrie

Position Overview Entrust is seeking an experienced individual to support our Data Security Services (DSS) Compliance team, leading projects and assessments related to industry compliance frameworks such as WebTrust for CA (WTCA) and other applicable standards. The role involves monitoring, auditing, coordinating, and improving compliance processes to mitigate risks and ensure the highest standards of DSS product integrity and safety. This position functions as part of a Product Management Compliance team responsible for ensuring that the suite of DSS products meet or exceed industry standards, enhancing them over time to become best‑in‑class and a competitive sales advantage. Responsibilities Ensure Entrust’s Public Key Infrastructure Certificate Authority (PKI CA) products meet applicable compliance frameworks, customer contractual requirements, and emerging standards across multiple communities of trust. Provide support to ensure other DSS products remain in compliance with applicable frameworks, regulatory requirements, and customer contractual requirements. Escalate compliance issues arising in production service environments to the Entrust Policy Management Authority (EPMA) while maintaining ongoing ownership and supporting resolution. Facilitate external auditor engagements, organize required compliance evidence, schedule resources, submit reports, and manage audit timelines. Monitor and advise product and development teams on regulatory priorities and emerging PKI use cases from multiple communities of trust (e.g., financial services, healthcare, government). Feedback and monitor requirements and/or requirement changes for each community of trust to internal teams, ensuring alignment with Entrust’s compliance strategy. Represent Entrust and take the lead on standards body engagement, as directed. Make recommendations and follow‑up to mitigate compliance risks and drive continuous improvement. Oversee and drive end‑to‑end operational security compliance and audit programs for WTCA and other applicable frameworks. Review and recommend operational procedures to ensure efficient and effective compliance with all relevant requirements. Contribute applicable metrics to product compliance scorecards. Facilitate timely identification, communication, and recommended resolution of compliance risks. Serve as the internal and customer‑facing subject‑matter expert on compliance frameworks (including WTCA). Advise customers and internal stakeholders on best practices, compliance, and audit processes across multiple standards. Proactively understand control best practices across WTCA and other frameworks and advocate for adoption internally at Entrust. Assist with other audits and compliance activities relating to DSS product compliance, as requested. Manage project document repository; maintain strict deadlines and positive vendor/customer relationships. Gather feedback from customers, partners and other external entities and provide that to Product Managers for consideration as possible future service enhancements. Basic Qualifications Associate or bachelor’s degree. 5+ years of security compliance or audit experience with various compliance frameworks (e.g., WTCA, Netsec). Ability to work in a fast‑paced setting, multitask, and prioritize. Strong Governance, Risk Management and Compliance process experience. Ability to work cross‑functionally with leaders and team members across time zones and continents. Experience with internal controls, risk assessments, business processes and internal IT control testing or operational auditing. Excellent writing, analytical and problem‑solving skills. 10% travel requirement. Preferred Qualifications Security clearance or ability to obtain a security clearance. Prior experience with one or more of the following frameworks: NIST, FedRAMP, ISO, SOC 2, A‑SIT, Common Criteria, DORA, eIDAS, ETSI, and NIAP. Working knowledge of Enterprise Networking concepts. Basic project management experience. Relevant certifications such as Certified Regulatory Compliance Manager (CRCM) or similar. EEO Statement Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer. Apply on Kit Job: kitjob.ca/job/2pr3tv