Walmart Canada Customer Service Manager (Drayton Valley)

Lead exceptional customer experiences as a Customer Service Manager at Walmart Canada in Drayton Valley. Your role centers on front-end operations, compliance, and team support to enhance customer loyalty. As a Customer Service Manager, you will oversee daily operations at Walmart Canada's front end, ensuring safety and compliance with company standards. This position involves managing staffing levels, providing training to associates, and ensuring smooth transaction processing. Your focus on customer satisfaction and operational excellence will drive success for the team and store. Key Responsibilities: • Ensure safe work processes and emergency protocols are followed • Address customer and Associate concerns with guidance • Monitor Front End associates and coordinate breaks • Train Associates on systems and standard procedures • Oversee purchase, return, and exchange transactions Requirements: • Must be 16 years old or older • Strong leadership capabilities in a retail workplace • Experience in customer service and operational management • Ability to train and mentor team members • Familiarity with safety procedures and compliance standards Excel in operational leadership and customer service at Walmart Canada in Drayton Valley. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o01hn