Canada

Service Advisor (Alberta Beach)

Service Advisor (Alberta Beach)
Description

Join Our Service Team as a Service Advisor!

Are you a technical expert with a knack for customer service? We’re looking for a Service Advisor to join the Service Department at LJ’s Welding Automation. This is a dynamic role where you’ll act as the vital link between our customers, our skilled technicians, and management to keep operations running smoothly.


What You’ll Do

As a Service Advisor, your day will be a mix of administrative efficiency and hands-on support:

  • Customer & Technical Support: Handle incoming inquiries and provide basic troubleshooting over the phone.
  • Order Management: Efficiently process incoming service and repair orders.
  • Quoting: Accurately quote spare parts for both our production and custom equipment.
  • Team Collaboration: Support our shop technicians with their requests and provide hands-on assistance on the floor when needed.
  • Departmental Coverage: Provide ongoing support for all customers and stand in for the Service Manager as required.


Who You Are

  • We are looking for someone who thrives in a quick-paced environment and enjoys balancing office tasks with technical shop-floor interaction.
  • You have 5+ years of experience in a service/parts role and 5+ years in customer service.
  • You understand basic mechanical and electrical systems.
  • You have strong verbal communication skills and can explain technical concepts clearly.
  • You possess excellent computer skills for documentation and order processing.
  • A Red Seal Ticket (Millwright, Mechanic, or Parts Technician), forklift certification, or the ability to repair equipment will set you apart.


The Environment

  • While primarily office-based, you’ll spend time in the shop or yard interacting with the team (PPE provided).
  • You’ll be part of a team-oriented culture that values attention to detail.
  • Must be comfortable with occasional overtime and working under pressure to meet customer needs.


Ready to apply? If you are a collaborative professional ready to support a world-class welding automation team, we want to hear from you!



#Hiring #ServiceAdvisor #WeldingAutomation #TechnicalSupport #CustomerService #Millwright #PartsTechnician

Apply on Kit Job: kitjob.ca/job/2opzs1
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Service Advisor (Alberta Beach) has been posted in the Spruce Grove Legal & Consulting category on Locanto.

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